Class Policies & Classroom Etiquette
CLASSROOM ETIQUETTE
- Class date(s) and time(s) are provided in the class list and at sign up. Come prepared and on time to class.
- Silence, or put cell phones on vibrate during class time; take any necessary calls outside of the classroom during class time.
- Limit side conversations during presentations and while teachers are instructing.
- Bring a machine that is in good working order and that you are comfortable with using. Our teachers may be unable to troubleshoot machines while teaching class.
- Take breaks from class at any time as needed. Lunch is not provided by the shop, but you may pause for lunch whenever you need.
- The Cotton Patch staff are not available to assist with troubleshooting machine or project issues in class. Cutting counters in the sales area of the shop are not available for class use.
- The Cotton Patch is not responsible for lost or stolen property left in the classroom by class participants.
CLASS REGISTRATION
- Register for classes in-store, by phone, or online. Classes are limited to six unless otherwise stated.
- Payment and valid phone number are required at time of sign up.
- Class sign-ups are done in advance only; walk-in sign ups day-of-class are not available.
- No points are given or redeemable on class fees. Class fees are not eligible for discount. You may pay your class fee using a Gift Card if you wish.
- Class fees do not include the cost of supplies. You will receive a supply list at sign up and are responsible for coming to class prepared with the cited supplies. All class participants receive 10% off their supplies for class if purchased at The Cotton Patch. Class supply discount is not combinable with any other sale or offer.
CANCELLATIONS & REFUNDS
- The Cotton Patch reserves the right to cancel or reschedule classes as needed. If a class is cancelled by the store, you will be notified as soon as possible. You may opt to be refunded in full, transfer cost to another class, or receive store credit.
- All inclement weather closure or delayed open notices are posted to our public business Facebook page. We recognize not everyone has social media, but you do not have to have a Facebook account to view our page. As we may be unable to get to the store safety during bad weather, Facebook is the quickest and simplest way we have to reach the most people.
- A minimum of three students are required for a class to run unless it is a 1:1 class. If there are not enough students signed up, the class is subject to cancellation.
- You may cancel your participation for a full refund one week (seven calendar days) before the class date.
- Cancellations within one week (seven calendar days) but more than 24 hours will receive in-store credit only.
- Cancellations within 24 hours, day-of, and no-shows forfeit their class fee – no refund or in-store credit will be given in these circumstances. We understand life happens, but thankfully these circumstances are rare.